1. Parties, Applicability of General Terms and Conditions

Masson Agencies advertises and promotes its products, which consist of beauty products and cosmetics. The products advertised in the website are hereinafter referred to as "Products".

These general terms and conditions (the "General Terms and Conditions") govern any and all contractual relationships between Masson Agencies and the customer ("You" or the "Purchaser") in connection with the sale and purchase of Products using the Shop.

2. Conclusion of Contract

2.1. Your order

The product descriptions in the website constitute an invitation to potential purchasers to submit offers to Masson Agencies. Neither the website itself nor the product descriptions contained therein legally constitute offers of Masson Agencies. By submitting an order to Masson Agencies using the website, you make an offer to purchase the products you have previously placed in the shopping cart of the website (the "Ordered Products") from Masson Agencies.

After placing your order, you will receive an e-mail from Masson Agencies confirming receipt of your order. This e-mail does not constitute an acceptance of said offer.

3. Retention of Title

The ordered products shall remain the sole property of Masson Agencies until full and final payment has been received by Masson agencies, where upon title to the Ordered Products shall pass to the purchaser. Masson Agencies retains the right to enter this retention of title into any relevant public register if necessary.

4. Prices and Payment

4.1. Prices

In general, the prices set out in the website at the time you place your order are the prices relevant for your order relating to the Ordered Products. All prices set out in the website are in Canadian dollars (CDN) but exclude taxes and shipping.

The prices posted in the website are subject to change without notice.

4.2. Erroneous prices

While Masson Agencies makes every effort to ensure that all prices in the website are correct at all times, errors sometimes do occur. If such an error in the price of an ordered product is discovered, Masson Agencies shall let you know of this as soon as possible. You will be given the option of reconfirming the order at the correct price or cancelling it. Should Masson Agencies be unable to contact you, the order shall be treated as cancelled. Should you decide to cancel your order (or should your order be cancelled due to Masson Agencies not being able to contact you), Masson Agencies shall promptly reimburse any payments already received from you relating to the cancelled order.

4.3. Payment

Masson Agencies only accepts payments using credit cards and Paypal. Masson Agencies only uses reputable payment providers. Masson Agencies will only use your credit card information to settle the current order and will not save your credit card information. The credit card interface will show you the cost of the order in your Canadian dollars.


5. Returns

Returns Policy

You have the right to return an ordered product if it is faulty (e.g. if the container is not sealed upon receipt or if the ordered product is otherwise defective). In such case, please contact Masson Agencies using the following contact information –Masson Agencies will then arrange for the pickup and replacement of the defective ordered Product at no cost to you

Please call us at 450-741-7300 / 1-866-262-7766 if you have any questions.

You may furthermore return any unopened ordered product within 14 days from receipt without having to specify any reasons. The cancellation of the order shall be notified to Masson Agencies in writing (i.e. by mail, fax or e-mail) using the contact information set out above. The right to cancel the order and return the ordered products however only relates to unopened ordered products. Masson Agencies cannot accept the return of any ordered products that have been opened (i.e. containers whose protective seal has been broken). This right does not limit any statutory rights of revocation.

7. Liability

Swiss line shall be liable for damages to your health as far as such damages result from a negligent or intentional breach of duty by Swiss line, its representatives or auxiliary persons.

Furthermore, Masson Agencies shall be liable for any further damages that result from a grossly negligent or intentional breach of duty by Masson Agencies, its representatives or auxiliary persons.

All further liability of Masson Agencies is excluded. This exclusion of liability shall have no effect on any non-contractual liability resulting from applicable product safety laws.

8. Data Protection and privacy

Masson Agencies saves the following personal data you have entered in the checkout process or otherwise collected ("Data") for a reasonable period of time: Last name, first name, home address, delivery address, e-mail address, telephone number, and IP-address. Masson Agencies shall use your data solely for the purposes of (i) fulfilling the Purchase Agreement and (ii) complying with statutory record retention obligations. You reserve the right to approve any marketing activities that may involve limited uses of the data but may agree for Masson Agencies to use your data for particular marketing purposes by clicking the relevant check box in the checkout process.

You have the right to request information about what data Masson Agencies has saved with respect to you. You may also request that such data is corrected or – once the purchase agreement has been fulfilled by both parties – deleted (the latter right is limited by Masson Agencies compliance with statutory record retention obligations however). Please address any such request to:


9. Amendment of these general terms and conditions

Masson Agencies retains the right to amend these General Terms and Conditions at any time without notice.

Not with standing the foregoing, the version of these General Terms and Conditions accepted by You during the checkout process is the version applicable in the context of the specific purchase agreement concluded by Masson Agencies acceptance of your offer submitted during that checkout process.

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